Will writing is not a simple matter. A woman is seeking hundreds of thousands of pounds compensation from Barclays, claiming the bank's unregulated will-writing service resulted in her losing a stake in a valuable London home. The full story can be read here.
Barclays is, of course, a huge, reputable financial services group authorised and regulated by the Financial Conduct Authority for financial matters. But banks, and many other organisations, are not Regulated for writing Wills. So they do not have to act on an Ombudsman's findings, if it disagrees with them.
We solicitors are regulated by The Law Society in all our activities.